FAQ

1. SHIPPING

We ship worldwide from Australia using Australia Post. All items are shipped within 24-48 hours of payment having cleared (excluding weekends and public holidays).

2. REFUND & EXCHANGES

If you are not 100% satisfied with your products, please contact us and we will make it up to you.

3. WHOLESALE

We welcome all wholesale enquiries. Please contact us, and include your business name, registered business address, ABN and website. If you don't have a website, a short description of your company will do.

4. CUSTOM ORDER

We love custom orders, and would be more than happy to work with you on a specific product - be it party favours, hampers, wedding bonbonnieries, or just a custom packaging to suit your need.

5. IMPORTANT INFORMATION ABOUT SOAP

For external use only. Avoid direct contact with eyes. To ensure skin compatibility test product on a small patch of skin prior to use. In the unlikely event of a negative reaction discontinue use and consult your medical practitioner.

6. Storage

Handmade soap will last a long time if kept dry between uses. Please use a draining soap dish and keep it away from direct streams of water. Store below 21°C

7. Disclaimer

The statements presented on this site have not been evaluated by the Food and Drug Administration. The products offered on this web site are not intended to diagnose, treat, cure or prevent any disease.